AI

Introducing AI Voice Agents

MoosePBX Team· ProductJune 3, 20264 min read

Today we're rolling out AI Voice Agents to every MoosePBX customer on the Growth and Enterprise plans. AI Voice Agents listen for intent, resolve routine requests like order status or appointment changes, and escalate anything they can't handle with a full transcript already attached.

Early customers piloting the feature saw close to half of tier-one call volume resolved automatically, with no drop in customer satisfaction scores.

AI Voice Agents are available immediately on Growth and Enterprise plans. Starter plan customers can request early access by contacting our team.

Over the coming months we'll be expanding language support and giving admins more control over how and when calls get escalated.

Share this articleX / TwitterLinkedIn

Related articles

AI

How AI is Transforming Customer Support in 2026

AI is no longer a buzzword in customer support — it's the core of how leading companies handle millions of interactions efficiently. Here's what's actually working.

MoosePBX TeamJune 18, 2026
Read More
Call Center

10 Ways to Reduce Call Center Costs Without Sacrificing Customer Experience

Cutting call center costs doesn't have to mean cutting quality. These 10 proven strategies help you reduce spending while improving — not degrading — your customer experience.

MoosePBX TeamJuly 14, 2026
Read More
Business Communication

Top 7 Features Every Modern Business Phone System Should Have

Not all business phone systems are built equal. These 7 features separate modern, capable platforms from outdated systems that limit your team's potential.

MoosePBX TeamJuly 7, 2026
Read More

Ready to see MoosePBX for yourself?

Book a demo and see how it fits into your team's workflow.

Get a demo